At Spring Diorr Digital, we aim to provide quality electronics and excellent service. Below is our return and cancellation policy.

1. Order Cancellations

  • Orders can be canceled within 24 hours of purchase for a full refund.
  • If the order has been shipped, cancellation is not possible, and customers must follow the return process.

2. Return & Refund Eligibility

  • Defective/Damaged Products: Returns accepted within 7 days of delivery. Proof of damage (photos/videos) is required.
  • Wrong Item Received: Customers must report within 48 hours of delivery for an exchange.
  • Change of Mind: Returns for unopened items may be accepted within 7 days, but return shipping costs will be covered by the customer.

3. Non-Returnable Items

  • Products damaged due to misuse or unauthorized repairs.
  • Opened software, digital downloads, or gift cards.

4. Return Process

  • Email [email protected] with order details and reason for return.
  • Upon approval, ship the item back using the provided instructions.
  • Refunds (if applicable) will be processed within 7-14 business days to the original payment method.

5. Exchange Policy

We offer exchanges for defective products only. Contact us within 7 days for a replacement.

For assistance, reach out to [email protected].